Payment Policy
This Payment Policy explains the general billing and payment practices for Juvessa Reach research and marketing communication advisory services. Exact payment terms for a specific project are stated in the applicable proposal, invoice, statement of work, or other written confirmation.
1. Project Fees
Project fees are based on scope, research depth, materials to be reviewed, timeline, deliverables, and the level of analysis required. Website pricing is a starting point only and does not replace a project-specific quote.
2. Deposits and Advance Payments
Some engagements may require a deposit or full advance payment before work is scheduled or started. Required amounts and due dates will be stated in writing before work begins.
3. Milestone Billing
Larger engagements may be billed in stages tied to project milestones, time periods, or delivery phases. Work may pause if a required milestone payment is overdue.
4. Invoices
Invoices should identify the applicable service, project, amount due, and payment due date. Clients are responsible for reviewing billing information promptly and raising good-faith questions within a reasonable period.
5. Late Payments
If an invoice is not paid when due, work may be paused and future scheduling may be affected. Any late fees or collection costs will apply only if stated in the governing project documents and permitted by law.
6. Taxes
Clients are responsible for applicable taxes, duties, or similar charges associated with a transaction unless the law requires Juvessa Reach to collect and remit them directly.
7. Advertising Funds
Juvessa Reach does not receive, hold, process, allocate, or manage client advertising budgets. We do not operate as a payment processor and do not control funds intended for media platforms, affiliate networks, publishers, or paid advertising campaigns.
8. Payment Disputes
If you believe an invoice is incorrect, contact us promptly with the relevant project and invoice details. We will review the question in good faith and may pause disputed work while the issue is being resolved.
9. Refunds
Refund eligibility is governed by the applicable project documents and the Cancellation & Refund Policy. Completed work and committed project costs are generally not refundable.
Contact Information
Email: inquiries@juvessareach.com
Address: 119 South 2nd Street, Rogers, AR 72756
Phone: +1 775 349 1036